Privacy & Data

Last updated: November 10, 2026

Here's a plain-language summary of what information we collect, why, and the choices you have. Our full Privacy Policy has the complete legal details.

What we collect

When you order: your name, email, shipping and billing address, phone number and order details. Payments are handled by Shopify and its payment processors; we never see or store your full card number.
When you join The RANN Group: your email address, so we can send launch news and fueling tips.
When you contact us or use the Work With Us form: whatever you choose to tell us, such as your name, email and message.
When you browse: basic device and usage information (like pages viewed and browser type) collected through cookies, to keep the store working and understand how it's used.

The fuel calculator

The sex, height, weight and race time you enter in the fuel calculator are used only in your browser to work out your plan. They are not sent to us or stored.

How we use it

To process, ship and support your orders.
To send emails you've signed up for. Every email has an unsubscribe link.
To answer your messages and partnership inquiries.
To keep the site secure, prevent fraud and improve the store.

Who we share it with

We share information only with the services that help us run the store, such as Shopify (our store platform), payment processors and shipping carriers. We don't sell your personal information for money. Shopify may use some store data for personalized advertising features; you can opt out on our data sharing opt-out page.

Cookies

Cookies help the cart, checkout and site work properly and give us basic visit statistics. You can block or clear cookies in your browser settings, though some parts of the store may not work without them.

Your choices and rights

Unsubscribe from emails at any time using the link at the bottom of any email.
Ask us what information we hold about you, or ask us to correct or delete it. California residents have these rights under the CCPA, and we extend them to all customers.
We will never treat you differently for using these rights.